“I’ve been ripped off by an invention promotion company…what should I do next?”…is a frequent question I receive from readers, particularly in response to my post on Independent Inventors and Invention Promotion companies.
I recently asked an inventor advocate what she’d recommend. I’ve taken her recommendations (and added some of my own):
1. Patent Office complaint page. Unlike the FTC website, directions in how to self-draft it then snail mail are found toward page-end at: http://www.uspto.gov/web/offices/com/iip/complaints.htm
2. FTC. Filing a complaint with the Federal Trade Comission (www.ftc.gov). Go to the home page taking the link “Complaint” at the base of that page, filling in answers.
3. State Attorney General. Submit a copy of your complaint to the Attorney General of the state in which the invention promotion company is located and your state’s attorney general. A listing of attorney general contact information can be found on the National Association of Attorneys General website.
4. BBB. Submit, mail or fax a copy of your complaint to the Better Business Bureau in the invention promotion company’s home city and your local BBB. Most people only sumbit it with their local BBB…which allows the invention promotion companies to indicate that they have a favorable rating with the BBB (referring to their local BBB) when in fact they may have hundreds of complaints filed against them in other cities. http://www.bbb.org
5. RipoffReport. Submit a complaint to www.ripoffreport.com (enter the invention promotion company’s name in the search box to add your complaint to the existing list).
6. Local Media. Identify your local (a) “Syndicated” Newspapers and (b) “We Help Consumers” TV show segments. Identify the name(s) of their investigative reporters leaving a message for them to call you re a local human interest story about an inventor sucked in by an invention submission company.
7. Local Nonprofit Inventors Groups. Additionally, if there is a local nonprofit inventors group more likely than not there are other inventors stung too in which case they could band together as a group.
You could also contact a local attorney (in your state) to discuss any legal recourse you may have against the company.
Other ideas? The comments are open.
UPDATE: One inventor pointed out that if you paid by credit card many times you can “file a claim with the credit card company for failure to provide services contracted…” For that inventor, the result was a complete refund.
[Update: See also this post (and its comments) -- Counseling Victims of Invention Promotion Companies]