Resolving to improve client relations and keep clients happy

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Matt at the [non]billable hour blog is giving us all a peek at his resolutions for the next year.  It is an excellent read.  Out of all of the blogs I read, Matt’s the [non]billable hour blog has had the greatest impact on my practice…how I think, how I treat people, how I bill, etc.  It sounds corny, but I’m not the same person I was 11 months ago when I started down this blog road…and the ways Matt has challenged the way I think has been a big influence.  Thanks Matt!

Read his resolutions…and adopt some of them yourself.  Think outside the box for a change.

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